What should I do if the machine output decreases?+
Reduced output may be caused by worn blades, irregular feeding, excessive feed size, unsuitable material, conveyor problems or material buildup in the cutting chamber. First check the feeding condition and blade wear, then inspect the transmission and discharge system. If the issue continues, send operating videos and equipment information to the support team for diagnosis.
Are replacement blades and spare parts available?+
Replacement blades and commonly used mechanical or electrical parts can be supplied according to the machine model and configuration. We recommend confirming a spare-parts list when ordering, especially for projects where local access to compatible components is limited. Providing the machine model and serial information helps identify the correct replacement parts.
What should be done if the crusher jams during operation?+
The operator should stop feeding material and follow the machine’s prescribed overload-handling procedure. Depending on the control configuration, the machine may stop or reverse to help release the material. Operators should never enter the cutting chamber or remove trapped material before the equipment is completely isolated from power.
How often should shredder blades be replaced?+
Blade service life depends on material hardness, contamination, operating hours and feeding conditions. Processing clean plastic or light scrap creates different wear from processing thick metal or mixed waste containing hard foreign objects. Blades should be inspected regularly and rotated, repaired or replaced according to actual wear.
Do you provide operation and maintenance training?+
Operation guidance can cover machine startup and shutdown, material feeding, overload handling, routine inspection and basic maintenance. For a complete production line, training can also include the coordination of conveyors and separation equipment. The final training scope is confirmed according to the project configuration.
Do you provide installation and commissioning support?+
Yes, installation guidance and commissioning support are available for our equipment and production lines. The support method depends on the machine configuration and project location. Installation requirements and service arrangements should be confirmed before shipment.
What site conditions are required before installation?+
The installation site should have sufficient floor space, suitable foundation strength, a compatible power supply and safe access for lifting and maintenance. Complete production lines may also require dust extraction, drainage or compressed air. Detailed site requirements depend on the final equipment configuration.
What power supply information should I provide before ordering?+
Please confirm the local voltage, frequency and phase, such as 380V/50Hz/3-phase or 440V/60Hz/3-phase. Electrical components and motors need to match the destination country’s power conditions. The power supply information should be confirmed before the machine enters production.
Can the production line be designed for my available factory space?+
Yes. Please provide the workshop dimensions, entrance size, ceiling height, foundation conditions and preferred material flow direction. Our engineers can adjust the equipment arrangement and conveyor layout according to the available installation area.
English
繁体中文
Bahasa Melayu
Japanese
Filipino
Bahasa Indonesia
Afrikaans
Español
简体中文
Burmese
Thai
Tiếng Việt